|COVID-19 Update: Mandatory Shelter in Place Order by Health Authorities has closed production. We are still taking orders but cannot make and ship products until we are able to get back to the shop. See details HERE.|
All of our products are hand made. We begin to make your leather product when you place your order. We do not have inventory or stock on hand.
To make and prepare to ship a leather product from Oberon generally takes from 3-5 weekdays depending on the time of day we receive your order and the day of the week (5-7 days during our busy season).
Handbags and Messenger Bags can take from 5-10 days to ship, depending on holiday schedules. They may ship sooner or within 10 days maximum during the November, December crush.
If you place your order on a Friday afternoon or a weekend or holiday add extra days accordingly, plus shipping time.
NOTE: if you pay for expedited shipping such as UPS Overnight / UPS 2-day / USP 3-day or Express mail, this does not mean your order will ship out that day. We have to make your items first!
Please see our F A Q page for questions about International and Domestic shipping methods and times.
NOTE for International Customers - ***VAT and Customs Charges - We have no control over whether or not you will be charged a VAT customs fee and /or third party handling charges. We do not incorporate these fees into our prices. Contact your own country’s Customs Department for information on their policies and rates. Oberon Design is not responsible for these types charges. Thanks for your understanding of the potential costs involved.
All of this information is affected by our busy holiday season. During the height of pre-holiday sales in November and December or during new product releases, it may take 5-7 days to make and ship your order.
If you have a special event you are ordering for, please call or email us so that we can be alerted to your needs and help you make appropriate shipping decisions. We’re here to help!
Local Phone: 707-570-3910
Oberon Design • 1817 Empire Industrial Ct.
Santa Rosa, CA. • 95403
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