Please Note: Shipping Carriers are experiencing unprecedented package increases and limited employee availability due to the impacts of COVID-19. We have no control over the time it takes your package to reach you once it leaves our shop, nor do we have access to additional tracking information other that what is posted on usps.com or ups.com. We appreciate your patience.
Our Leather Products are made when you place your order.
Production turnaround usually takes from 3-5 weekdays. In November and December or during new product releases or during pandemic related social distancing efforts in the workshop it may take 5-7 days + to make and ship your order.
Handbags, Totes and Messenger Bags can take from 5-10 days in production, more at holiday time.
If you place your order on a Friday afternoon or a weekend or holiday add extra days accordingly, plus shipping time.
NOTE: if you pay for expedited shipping such as Next Day or Express mail, this does not mean your order will ship out that day. We have to make your items first!
Delivery time depends on the shipping method you choose during checkout. Please see our F A Q page for questions about International and Domestic shipping methods and times.
NOTE for International Customers - ***VAT and Customs Charges - We do not incorporate VAT, Duties or Customs Fees into our prices. Contact your own country’s Customs Department for information on their policies and rates. Oberon Design is not responsible for these types charges. Thanks for your understanding of the potential costs involved.
- Once your package leaves our shop we have no control over the time it takes to reach you.
If you have a special event you are ordering for, please email us so that we can be alerted to your needs and help you make appropriate shipping decisions. We’re here to help!